Apple ID Loading forever, unable to Sign Out of iCloud account

Apple ID is stuck on Apple ID Password dialog, "To continue, enter the password for "...". It has a place for password and a Cancel button. Doesn't matter what I do I will eventually get a spinning thingy and a "Loading..." message forever. It's trying to use the wrong account user name. I'm unable to sign in or sign out. I'm unable to sign in because I forgot the password for the account (I created a new one a few years back?) and iCloud/Apple ID won't let me change it to the same account that purchased the machine with. How do I get past the "Loading..." forever screen so I can change my iCloud account on this Mac. I can use my proper iCloud account when I purchase apps. I just can't use it in Apple ID because the account name is wrong there and I can fix it due to "Loading..." forever.

iMac 27″ 5K, macOS 12.4

Posted on Jul 5, 2022 10:23 PM

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Jul 6, 2022 11:40 AM in response to Storm-Cloudy

If you forgot the old account Apple ID (iCloud) password, enter the Apple (iCloud) ID, and click Forgot Password. See if you can get a Rescue or Notification email option if necessary. Link to contact Apple Support at the end of the 2nd article.


Apple ID - Manage


Apple ID – Forgot Password  *      


If you have 2 Factor Authentication enabled, if you can't recover the password using the steps above, you will need to use Account Recovery. The Recovery Process is an automated process and the length of time it takes can vary a lot. Apple ID Support can only answer your questions. They can't intervene in or speed up the process. The article below has some suggestions to shorten the time the process takes.


Apple ID - Recover your Apple ID with two-factor authentication account recovery.   *


The only way to reset it instantly is to remember the password and sign into your Apple ID.

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Apple ID Loading forever, unable to Sign Out of iCloud account

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