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Level 1

12 points

Locked out

I am locked out of App Store and iTunes. How do I fix this?

iPad, iPadOS 15

Posted on Jul 8, 2022 11:18 AM

Top-ranking reply

Level 5

5,366 points

Posted on Jul 8, 2022 11:36 AM

If your Apple ID is locked or disabled please read this support page: If your Apple ID is locked or disabled - Apple Support.

However, it sounds like you're locked out of the App Store. To fix this issue you'll need to contact Apple Support. Please read this support page: If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support.

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