ios 15.5 video play problem
Since I updated my iphone 7 to ios 15.5, I can't watch any videos in Safari. How can I solve that? Also I tried to use other apps like opera but It's not worked.
iPhone 7, iOS 15
Since I updated my iphone 7 to ios 15.5, I can't watch any videos in Safari. How can I solve that? Also I tried to use other apps like opera but It's not worked.
iPhone 7, iOS 15
Hello furioza,
You've come to a great place for help! It sounds as though you're having issues with video content in multiple applications on your iPhone. To confirm, are you able to hear audio just not see the video, do the videos and audio not play? Since having this issue, have you tried watching videos when connected to cellular data and Wi-Fi? If not, see if you're able to isolate the issue to your Wi-Fi or cellular data network.
If the issue occurs on Wi-Fi and cellular data, you'll want to complete the steps outlined in the following article. These steps are application specific troubleshooting that can be helpful in reaching a resolution.
If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open
We look forward to the results!
furioza,
We appreciate you trying those steps out. Since this issue is still occurring, we would recommend reaching out to Apple Support to get the best assistance going forward.
Take care!
Trouble is still occurs even I used both cellular data and wifi options. Also I tried other steps that you've suggested, but it's not helpful. I think that issue is just about 15.5 update. I'm still looking for suggestions, so if you have any other let me know.
ios 15.5 video play problem