You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My old card is being charged through apple pay and i can’t stop it

Hey guys, so i’m being charged through apple pay with some fake doordash services. initially i thought it was something doordash was doing by mistake but after conferring with them through several call, they had no record of these transactions.


Im being charged through apple pay which is not linked with my new card which charges automatically and i can’t stop it since it an apple wallet pay. This is because apple has device account number which they use as reference for payments now i’m stuck with fake company charging 9.99 monthly through apple pay. mind you the device account number is pretty hand as even if you canceled and order a new card you still use apple pay to pay stuff while your card is being delivered.


Anyways please help

iPhone XR

Posted on Jul 23, 2022 2:56 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 23, 2022 5:24 AM

Transaction issues


If you see a transaction you do not recognize or have an issue with a transaction open Wallet>tap on the card used>tap on the transaction (photo 1)>tap on the amount (photo 2)>look for a report an issue link. (photo 3)


photo 1 - select the transaction



photo 2 - click the amount



photo 3 - click the link




And here is a User Tip I created with more help - How to get a refund and how long it takes.

Similar questions

1 reply
Question marked as Top-ranking reply

Jul 23, 2022 5:24 AM in response to RazRaz3

Transaction issues


If you see a transaction you do not recognize or have an issue with a transaction open Wallet>tap on the card used>tap on the transaction (photo 1)>tap on the amount (photo 2)>look for a report an issue link. (photo 3)


photo 1 - select the transaction



photo 2 - click the amount



photo 3 - click the link




And here is a User Tip I created with more help - How to get a refund and how long it takes.

My old card is being charged through apple pay and i can’t stop it

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.