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Please how do I update my iOS software? It’s not active from my settings anymore

Please how do I update my iOS software? It’s not active from my settings anymore. There are some apps I need but can’t download from the App Store due to the software version I’m still using.

Kindly assist, thank you.

Posted on Jul 24, 2022 12:28 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 24, 2022 12:31 AM

VPN or proxy connections might prevent your device from contacting the update servers.

If you still can't install the latest version of iOS, try downloading the update again:

  1. Go to Settings > General > [Device name] Storage.
  1. Find the iOS update in the list of apps.
  1. Tap the iOS update, then tap Delete Update.
  1. Go to Settings > General > Software Update and download the latest iOS update.

If you don’t see the update in the list of apps or if the issue happens again, you need to update your device with iTunes.

Try updating iOS after each step.

  • Try to Forget the WiFi network and add it again
  • Try another WiFi network 
  • Toggle sets automatically off and then on
  • Reset your network settings
  • Force restart your device
  • Remove any beta profiles, if applicable
  • If everything fails: - Use iTunes or Finder (for macOS Catalina+) to update your device instead of over-the-air


5 replies
Question marked as Top-ranking reply

Jul 24, 2022 12:31 AM in response to Ezigbochi

VPN or proxy connections might prevent your device from contacting the update servers.

If you still can't install the latest version of iOS, try downloading the update again:

  1. Go to Settings > General > [Device name] Storage.
  1. Find the iOS update in the list of apps.
  1. Tap the iOS update, then tap Delete Update.
  1. Go to Settings > General > Software Update and download the latest iOS update.

If you don’t see the update in the list of apps or if the issue happens again, you need to update your device with iTunes.

Try updating iOS after each step.

  • Try to Forget the WiFi network and add it again
  • Try another WiFi network 
  • Toggle sets automatically off and then on
  • Reset your network settings
  • Force restart your device
  • Remove any beta profiles, if applicable
  • If everything fails: - Use iTunes or Finder (for macOS Catalina+) to update your device instead of over-the-air


Jul 24, 2022 12:35 AM in response to Ezigbochi

These are the iOS options based on iPhone Model --> You need to Identify your iPhone model - Apple Support

  • iOS 15.6 —> 6S / 6S Plus, SE (1st Gen and 2nd Gen), 7 / 7 Plus, 8 / 8 Plus, X, XR, XS /XS Max, 11,11 Pro /11 Pro Max, iPhone 12, 12 Mini, 12 Pro, 12 Pro max, iPhone 13, 13 Mini, 13 Pro, 13 Pro Max
  • iOS 12.5.5 —> Final release supported on iPhone 5S, iPhone 6/6 Plus, 

Learn how to--> Update your iPhone, iPad, or iPod touch - Apple Support


Refer to the pic for more...

Please how do I update my iOS software? It’s not active from my settings anymore

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