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Level 1

4 points

Blocked phone

my iPhone XR got blocked and I formâted it

now I have forgotten my Apple ID and can’t access the phone

please help. I can’t get rid of a brand new phone😫

Posted on Jul 25, 2022 1:42 PM

Top-ranking reply

Level 10

91,051 points

Posted on Jul 25, 2022 2:40 PM

Not brand new, surely? The XR is now an old model.

Take it back to the person who sold it because it seems they may have sold you an activation locked phone.

If I am wrong then see

Find your apple ID

You forgot your Apple ID Password

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