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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Hi. Mail is no longer displaying when I click on the icon in toolbar, I have to click 'mailbox' then 'go to favourite mailbox' to view my emails, plus mail is often closing unexpectedly once I have managed to get into it. It has previously been working fine - any suggestions would be greatly appreciated! Thanks
ps I am not very tech savvy so will need detailed instructions lol
Andrea_S_D wrote:
Hi. Mail is no longer displaying when I click on the icon in toolbar, I have to click 'mailbox' then 'go to favourite mailbox' to view my emails, plus mail is often closing unexpectedly once I have managed to get into it. It has previously been working fine - any suggestions would be greatly appreciated! Thanks
ps I am not very tech savvy so will need detailed instructions lol
A - this is the Dock ?
A - Sometimes a Safe Boot of the Application itself will fix some things
A- To do the above, with Application closed completely SHIFT key and click the Mail icon in Dock
A - Still having issues>>
1 - Restart in Safe Mode. This will perform a Disk Repair, clear cache files and only load Apple Software, extensions and fonts. The boot up will be slow and can take some time - Normal.
2 - Does the issue present in this mode ?
3 - Sometimes a Safe Boot followed by a Normal Boot will just put things right.
EDITED
Andrea_S_D wrote:
Hi. Mail is no longer displaying when I click on the icon in toolbar, I have to click 'mailbox' then 'go to favourite mailbox' to view my emails, plus mail is often closing unexpectedly once I have managed to get into it. It has previously been working fine - any suggestions would be greatly appreciated! Thanks
ps I am not very tech savvy so will need detailed instructions lol
A - this is the Dock ?
A - Sometimes a Safe Boot of the Application itself will fix some things
A- To do the above, with Application closed completely SHIFT key and click the Mail icon in Dock
A - Still having issues>>
1 - Restart in Safe Mode. This will perform a Disk Repair, clear cache files and only load Apple Software, extensions and fonts. The boot up will be slow and can take some time - Normal.
2 - Does the issue present in this mode ?
3 - Sometimes a Safe Boot followed by a Normal Boot will just put things right.
EDITED
Have you restarted? Sometimes a simple restart will straighten things out.
This may help: Apple Mail keeps crashing - Apple Community
You are welcome 🇨🇦
Do come back to the Apple Support Communities ( ASC ) in the future, if / or when additional questions may arise
Thank you so much - I will try these suggestions now!
It worked - thank you :)
Mail is no longer displaying when I click on the icon in toolbar
