You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

DevinGrayson Author

Level 1

4 points

I can’t redownload my deleted apps

I am trying to redownload a deleted app and every time I tap the cloud icon it takes me to the payment verify screen. The app is a free game. What do I do?

iPhone 11, iOS 15

Posted on Aug 1, 2022 8:43 PM

Top-ranking reply

DeathStalker13

Level 2

461 points

Posted on Aug 2, 2022 5:19 PM

Do you have a payment on file with your Apple ID? Go to Settings -> click on your Apple ID at the top -> Payment and Shipping

It's not that you getting charged for a game that you already downloaded and is free, but it may have to do with any in-app purchases that the app may have. Check to make sure you have a card on file and then go back and try to re-download the app.

View in context

I can’t redownload my deleted apps

Similar questions