can't change mac os settings

Question

Level 1

4 points

can't change mac os settings

the timezone of my mac Monterey 12.5 timezone is set to New York which is totally different from my current time and location. the strange thing about it is that I can't change my timezone. also, the touchID is deactivated so I have to keep entering the password. for example, I have to use the password for installing applications instead of touchID. once I fixed these problems by reinstalling the operating system and it fixed for a while but again has these issues. the strange thing is that I don't see any error message from the operating system. does anyone know where is the problem and how can I fix it? if the problem is serious, does the app store support it for free? thanks in advance.

MacBook Pro 13″, macOS 12.5

Posted on Aug 4, 2022 12:13 PM

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Answer 1

Old Toad

Level 10

210,301 points

Aug 5, 2022 9:57 AM in response to mozhdee

Give this a try: boot into Safe Mode according to How to use safe mode on your Mac and test to see if the problem persists. Reboot normally and test again.

NOTE: Safe Mode boot can take up to 3 - 5 minutes as it's doing the following;

• Verifies your startup disk and attempts to repair directory issues, if needed

• Loads only required kernel extensions (prevents 3rd party kernel/extensions from loading)

• Prevents Startup Items and Login Items from opening automatically

• Disables user-installed fonts

• Deletes font caches, kernel cache, and other system cache files

Here's some food for thought: unless you're using a true VPN tunnel, such as between you and your employer, school or bank's servers, they are useless from a privacy standpoint. Read these two articles: Public VPN's are anything but private and Former Malware Distributor Kape Technologies Now Owns ExpressVPN, CyberGhost, Private Internet Access, Zenmate, and a Collection of VPN “Review” Websites.

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Answer 2

Aug 5, 2022 10:05 AM in response to mozhdee

You have Location Services turned off. Turn it on and see how it goes.

Also: if there are recurring problems that were fixed with a system install, it suggests that something that you install may be causing it. Please run Etrecheck and post its full report here. Use the "additional text" button and paste the report into the text box.

This will give us a chance to look for possible causes.

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