You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Get photos off broken iPhone 8

I have an iPhone 8 that is stuck on a black screen with white apple logo. How can I get the photos off it? I have had everything on ICloud but my new phone is not bringing up the photos I had on that iPhone 8. Please help me retrieve my 3000 pictures.

Posted on Aug 6, 2022 3:11 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 6, 2022 3:30 PM

Log into iCloud.com using the same Apple ID as was used on the failed iPhone 8.


If the photos are available there, they can be recovered.


If the photos are not in iCloud, you’re either not using the same Apple ID, or iCloud Photos was not enabled.


Then you will need a local or iCloud backup of the iPhone 8, or a repair that can also preserve the data.

1 reply
Question marked as Top-ranking reply

Aug 6, 2022 3:30 PM in response to RileysGigi

Log into iCloud.com using the same Apple ID as was used on the failed iPhone 8.


If the photos are available there, they can be recovered.


If the photos are not in iCloud, you’re either not using the same Apple ID, or iCloud Photos was not enabled.


Then you will need a local or iCloud backup of the iPhone 8, or a repair that can also preserve the data.

Get photos off broken iPhone 8

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.