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Cant purchase anything on iTunes store

Every time I go to load money to my account it gives me this message: "Your purchase could not be completed. Contact iTunes store support to complete this transaction."


[Edited by Moderator]

Posted on Aug 8, 2022 10:57 PM

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Question marked as Top-ranking reply

Posted on Aug 8, 2022 11:36 PM

If you get a message -> Your purchase could not be completed, you need to update your payment method or add a new one

 

See the following Apple articles:

Payment methods you can use with your Apple ID

Payment methods you can use with your Apple ID – Apple Support (UK)


Add money to your Apple ID balance

Add money to your Apple Account balance – Apple Support (UK)

 

If you update your payment method or add funds to your Apple ID balance, It would take about 1 to 3 business days in order to process.

 


1 reply
Question marked as Top-ranking reply

Aug 8, 2022 11:36 PM in response to tiredofcrap

If you get a message -> Your purchase could not be completed, you need to update your payment method or add a new one

 

See the following Apple articles:

Payment methods you can use with your Apple ID

Payment methods you can use with your Apple ID – Apple Support (UK)


Add money to your Apple ID balance

Add money to your Apple Account balance – Apple Support (UK)

 

If you update your payment method or add funds to your Apple ID balance, It would take about 1 to 3 business days in order to process.

 


Cant purchase anything on iTunes store

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