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ccberg2000 Author

Level 1

4 points

Macbook Air Monitor Display

I have a persistent black screen on the right 2.5 inches of the screen. Window underneath it is there but is covered. I have restored and did a deep scan. Nothing comes up.

Is this a monitor issue or am I missing a fix?

Posted on Aug 10, 2022 7:09 AM

Top-ranking reply

Phil0124

Community+ 2024

Level 10

206,195 points

Posted on Aug 10, 2022 7:17 AM

Can you post a picture?

Kind of hard to offer suggestions when we don't know exactly what you see.

Also, does the black screen show up when you take a screen shot? Press Cmd+shift+3 on your keyboard to take a screen shot.

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4 replies

Top-ranking reply

Phil0124

Community+ 2024

Level 10

206,195 points

Aug 10, 2022 7:17 AM in response to ccberg2000

Can you post a picture?

Kind of hard to offer suggestions when we don't know exactly what you see.

Also, does the black screen show up when you take a screen shot? Press Cmd+shift+3 on your keyboard to take a screen shot.

Aug 11, 2022 6:25 AM in response to ccberg2000

Depending on your settings, it may look like nothing happened. Look on the desktop for a ScreenShot file with a date.

If its not on the desktop, press cmnd+shift+5, then click on Options in the control bar that appears and see where its saving the screenshots to.

You can change it to one of the other locations offered there.

hcsitas

Level 6

12,902 points

Aug 10, 2022 7:56 AM in response to ccberg2000

Ask the MacBook community? This one’s for Apple displays only.

ccberg2000 Author

Level 1

4 points

Aug 10, 2022 11:28 AM in response to Phil0124

my screen shot did not work at all

Macbook Air Monitor Display