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SPQR151 Author

Level 1

8 points

Apple TV Keeps Disconnecting my Internet

Is it the router? How can I tell?

Apple TV HD, tvOS 12

Posted on Aug 12, 2022 6:07 PM

Top-ranking reply

rkaufmann87

Level 10

143,392 points

Posted on Aug 12, 2022 6:28 PM

Please try the steps below:

1. Unplug your modem from its power source and Restart Modem.

2. Unplug your router from its power source and Restart router.

3. Unplug Apple TV from Power for 2-3 minutes – re-plug in and retest.

If that does not solve the problem, your network may need to be updated. If your modem and router are older than about 4-5 years, then you may want to consider a Mesh network. If you do not know about Mesh networks, please read one of the hundreds of articles available about them and see if you may be a candidate.

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Apple TV Keeps Disconnecting my Internet

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