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dear apple company,
i am facing a problem unlocking my phone after a software update ,it requested the apple id of the owner, i took the phone from my friend who forgot his own appleid , what should i do to open it and reuse my phone . I have its serial number . Please i need some help here . My sincerity thanks for you
iPhone X, iOS 14
Unfortunately your friend apparently failed to properly prepare the phone before transferring it to you. Those steps are itemized here:
What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch - Apple Support
Until he/she petforms the steps cited in the following article, the phone will remain non-functional for you.
How to remove Activation Lock - Apple Support
Unfortunately your friend apparently failed to properly prepare the phone before transferring it to you. Those steps are itemized here:
What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch - Apple Support
Until he/she petforms the steps cited in the following article, the phone will remain non-functional for you.
How to remove Activation Lock - Apple Support
Tell him to check his web browser autofill entries, the Keychain, and other records, or use Apple's iForgot service, or contact their Account Security team, or the unit's original owner to click here and submit an unlock request.
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Iphone locked by apple id
