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coryl Author

Level 1

8 points

Authorization error in Mail on iPad 2 running 9.3.5

I recently changed my email password and needed to re-enter my credentials on my iPad. However, I am unable to sign in because Google calls the app not secure. This is through the Settings > Mail route. I receive. Error 403: disallowed_useragent. I am able to sign in through Safari on the accounts.google.com website.

The iPad is old and cannot be updated further because new iOS is not available for this model. How do I sign in to my Gmail accounts using the iPad?

Posted on Aug 14, 2022 8:05 PM

Top-ranking reply

LotusPilot

Community+ 2024

Level 10

288,386 points

Posted on Aug 15, 2022 7:20 AM

Google have changed their authentication requirements for Google Mail mail accounts configured for password authentication - and for non-Google mail clients, now requires use of an App Specific password for each mail client/device.

You will need to generate a unique password for your iPad Gmail account - that will differ from your normal Google Account Password. AOL, Yahoo, Google, Microsoft now all use App Specific Passwords when using anything other than their own email client Apps.

If you need to generate an App Specific Password, you’ll need to log-in to your Google Account management webpage - using a web browser - and generate the Password from the appropriate account security page.

More information can be found here:

https://support.google.com/mail/answer/185833?hl=en-GB

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Authorization error in Mail on iPad 2 running 9.3.5

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