You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

MDM on my phone, how to minimize data theft and stalker’s control with it?

Hi, found an MDM on my personal iphone 11 that I purchased brand new from my mobile carrier on contract (has not always been on phone) . My apple password has been changed and Apple is making me wait almost a month to recover it because my number was removed as trusted from my apple acct even though I can verify everything but the text to prove my identity.

I have only one device but sometimes certain settings say “all your devices” when normally it just says “this device”? For example; when deleting a photo. How do I keep my data and phone secure and private from whoever installed this MDM? I cant install new apps or restore phone to factory settings as it wants my password to set it up again so I'm stuck waiting rn, its very frustrating being stalked, airtag has been another issue.

Posted on Aug 16, 2022 5:42 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 16, 2022 7:30 AM

What you describe is impossible without your cooperation.

If you already contacted Apple then you need to wait as they described.

1 reply

MDM on my phone, how to minimize data theft and stalker’s control with it?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.