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Front camera is black

My back camera is working completely fine but my front camera is just a black screen. It’s the same on apps like Snapchat and Instagram too. How do I fix this and what’s the issue?

iPhone 13

Posted on Aug 16, 2022 8:11 AM

Top-ranking reply

ProustGiulio

Level 10

208,596 points

Posted on Aug 16, 2022 8:15 AM

If you're sure that nothing (cover or screen protector) is interfering with your front camera, try a forced restart of your 13, using these instructions:--> Force restart iPhone – Apple Support

If the issue persists, since the iPhone is still covered by warranty, make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.

Regards

Giulio

(*) You can do it:

Online:--> Genius Bar Reservation and Apple Support Options - Apple;
Contacting a local Apple Store or AASP among the list provided above;
Using the "Apple Store" app, available and downloadable from AppStore.

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Front camera is black

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