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Unable to Purchase

I recently change my apple ID.

How to fix when the app says :this item is for an app that was purchased by a different apple ID. To bu this item with this Apple ID, you must first purchase the app"

iPad Pro, iPadOS 15

Posted on Aug 18, 2022 3:27 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 18, 2022 9:09 AM

A request for another Apple ID is caused by updates to apps/purchases that were made when using the other ID. Those purchases are tied to the other ID and can't be transferred. One option is to delete the apps/purchases made by the other ID and download them using the new ID if desired. After deleting the apps, it may be necessary to restart the device/computer before you can download the apps again. If necessary, check your purchases history to see which apps/purchases weren’t made by the current ID. 


Purchase History Review.  *


Or you can try to set up Family Sharing  between the IDs to keep access to your purchases.


Family Sharing.      


ASC YouTube for Family Sharing   


Family Sharing - Set up.        



2 replies
Question marked as Top-ranking reply

Aug 18, 2022 9:09 AM in response to Raymund4

A request for another Apple ID is caused by updates to apps/purchases that were made when using the other ID. Those purchases are tied to the other ID and can't be transferred. One option is to delete the apps/purchases made by the other ID and download them using the new ID if desired. After deleting the apps, it may be necessary to restart the device/computer before you can download the apps again. If necessary, check your purchases history to see which apps/purchases weren’t made by the current ID. 


Purchase History Review.  *


Or you can try to set up Family Sharing  between the IDs to keep access to your purchases.


Family Sharing.      


ASC YouTube for Family Sharing   


Family Sharing - Set up.        



Aug 18, 2022 3:42 AM in response to Raymund4

I recently change my apple ID.

Then see this Apple article: What to do after you change your Apple ID or password

What to do after you change your Apple ID or password - Apple Support

 

To bu this item with this Apple ID, you must first purchase the app"

Your Apple ID is the personal account you use with all Apple products and services. It includes the email address and password you use to sign in, as well as the contact, payment, and security details that you use with Apple.

You can’t merge multiple Apple ID accounts.


Get more help -> Apple Support





Unable to Purchase

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