My right airpod is saying that its connected to my phone but doesn’t play anything and its fully charged. How to fix this problem?

Posted on Aug 18, 2022 5:29 PM

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Question marked as Top-ranking reply

Posted on Aug 19, 2022 5:28 PM

Hello Tony_Dawg,


Thank you for reaching out in Apple Support Communities. We understand that the right AirPod is not connected to your iPhone. We'll be happy to help.


To help troubleshoot this behavior and possibly resolve this behavior, let's follow these steps:


If there's no sound in one AirPod


  1. Make sure that your charging case is fully charged.
  2. Place both AirPods in your charging case and let them charge for 30 seconds.
  3. Open the charging case near your iPhone or iPad.

AirPods and charging case

4.Check the charge status on your iPhone or iPad to make sure that each AirPod is charging

AirPods charging status on your iPhone screen

5.Put both AirPods in your ears.

6.Play audio to test both AirPods.

7.If an AirPod still isn't working, reset your AirPods or contact Apple Support.


This information is outlined in this helpful article: If your left or right AirPod isn't working - Apple Support


Kind regards.


1 reply
Question marked as Top-ranking reply

Aug 19, 2022 5:28 PM in response to Tony_Dawg

Hello Tony_Dawg,


Thank you for reaching out in Apple Support Communities. We understand that the right AirPod is not connected to your iPhone. We'll be happy to help.


To help troubleshoot this behavior and possibly resolve this behavior, let's follow these steps:


If there's no sound in one AirPod


  1. Make sure that your charging case is fully charged.
  2. Place both AirPods in your charging case and let them charge for 30 seconds.
  3. Open the charging case near your iPhone or iPad.

AirPods and charging case

4.Check the charge status on your iPhone or iPad to make sure that each AirPod is charging

AirPods charging status on your iPhone screen

5.Put both AirPods in your ears.

6.Play audio to test both AirPods.

7.If an AirPod still isn't working, reset your AirPods or contact Apple Support.


This information is outlined in this helpful article: If your left or right AirPod isn't working - Apple Support


Kind regards.


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My right airpod is saying that its connected to my phone but doesn’t play anything and its fully charged. How to fix this problem?

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