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I cannot use my apple gift card

I redeemed it and it shows the account balance has been added but when I try to make purchases it tries to use my debit or Apple Cash cards in which I only use those for amazon. It says that the account balance would be charged first, and yet it is not. Why is this not working as intended?

Posted on Aug 19, 2022 11:17 AM

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Posted on Aug 20, 2022 8:58 AM

Contact iTunes Support for assistance. See the Apple Support articles below for contact information.   


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I cannot use my apple gift card

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