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User profile for user: drum365
drum365 Author
User level: Level 1
13 points

MacOS Contacts disappear while entering!

I open the Contacts app, click on the plus sign to enter a new contact, and the new contact page appears. I enter first & last name, start entering an email address or phone number and - *poof* - the new contact window disappears. I end up with a "No Name" card with none of the information I entered is in it.


I tried restarting, and the problem persists. The only way I seem to be able to enter a new contact is through iCloud, and that's a hassle.


Any idea what's going on or how I can fix it? Thanks!


MacBook Pro M1 (2020)

MacOS 12.5.1


MacBook Pro 13″, OS X 10.11

Posted on Aug 20, 2022 9:34 AM

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User profile for user: milleron
milleron
User level: Level 1
45 points

Posted on Aug 20, 2022 9:52 AM

There are thousands of users who have been experiencing this problem through at least the last 4 versions of macOS, and it persists. I've seen no permanent fixes, although several workarounds have been suggested. Why Apple has failed to resolve this problem programmatically over the last many years is a mystery and a black eye for the macOS team there


For me wiping my iMac (because of a hardware problem) and reinstalling the OS from scratch, which requires installing all programs from scratch, solved the problem, but that's drastic and extremely time-consuming.

The workaround that seems to be easiest is to scroll to the very bottom of your list of contacts. There you will find a bunch of similarly named entries that are blank. The Contacts app places one there every time it screws up your attempt to add a new contact. If you open one of those, you can edit it, fill it in completely, save it, and it will persist. It's basically the same process you did before the bug bit you but with the addition of a few mouse clicks.


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User profile for user: milleron
milleron
User level: Level 1
45 points

Aug 20, 2022 9:52 AM in response to drum365

There are thousands of users who have been experiencing this problem through at least the last 4 versions of macOS, and it persists. I've seen no permanent fixes, although several workarounds have been suggested. Why Apple has failed to resolve this problem programmatically over the last many years is a mystery and a black eye for the macOS team there


For me wiping my iMac (because of a hardware problem) and reinstalling the OS from scratch, which requires installing all programs from scratch, solved the problem, but that's drastic and extremely time-consuming.

The workaround that seems to be easiest is to scroll to the very bottom of your list of contacts. There you will find a bunch of similarly named entries that are blank. The Contacts app places one there every time it screws up your attempt to add a new contact. If you open one of those, you can edit it, fill it in completely, save it, and it will persist. It's basically the same process you did before the bug bit you but with the addition of a few mouse clicks.


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MacOS Contacts disappear while entering!

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