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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When i try to use the Apple TV app via my Sky TV satellite service it’s asking me to sign in on my mobile device or gives me a QR code, but when I do sign in on my iphone it still shows the same message on my tv - so although i can see Apple tv programs on my iphone i still cannot see them on the TV - help!
iPhone 8, iOS 15
Try scanning the QR code with the Camera app on your iPhone. That is supposed to give you follow-up instructions.
Or find the in-app Settings in the Apple TV app on the cable box to sign in manually by entering your Apple ID and its password.
Sign in to the Apple TV app - Get started - Apple TV app user guide - Apple Support
Else the support staff may help guide you through the process. Contact Apple for support and service (phone numbers) or start your support request online (chat/email/callback).
Thanks - using the QR code suddenly allowed the program to appear onnthe TV ! prior to that i could hear the commentary but had no picture (even though logged in on my iphone).
thanks for your help and advice - very much appreciated.
mike
I’m glad it seems to be solved now. Enjoy the programs.
Unable to watch programs on apple tv app on tv
