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There is a notice on my settings that there is an update, but when I click on it, no update is found after several minutes of searching. What can I do? I would like to update to OS Monterey.
iMac 27″, macOS 11.6
There are factors:
1 - Like poor Wifi connection
2 - Slow wifi connection
3 - Too many other people downloading at the same time and Apple Severs are overloaded
4 - Software on the computer interfering with the download process including AntiVirus Software
Notation: Disabling the AV Software may or may not solve the issue. Removal of the AV Software may increase the chances of the download to perform as expected.
5 - Running behind a VPN which may increase Packet losses or corruption of the download
6 - If via wifi too many Other devices using the wifi at the same time reducing the Bandwidth to your computer.
7 - Best Results are via Ethernet Cable to Router
8 - Restart in Safe Mode. This will perform a Disk Repair, clear cache files and only load Apple Software, extensions and fonts. The boot up will be slow and can take some time - Normal and Try Again using the Software Update Applet in System Preferences
Hi,
Try booting into Safe Mode: How to use safe mode on your Mac - Apple Support and see if works there. If not, boot normally and try again.
I'm not sure what actually worked, but something did.
I had a file in "applications" which said OS Monterey installer which apparently was from April, 2022. I kept trying to install this, it didn't work.
I opened the computer in "Safe Mode". Then ran the Disk Utility First Aid program on everything that was listed. Again tried to install the existing OS Monterey installer. It seemed to work, but wouldn't re-start. Had to turn off the computer by the back button.
Turned it back on. Clicked on the apple on the top left, clicked About this Mac, saw that I still had OS Big Sur, but it has "update software" Clicked that AND IT SAID "DOWNLOAD MONTEREY". So I did, and everything worked! YAY!
Forgot to say that I now have Big Sur Version 11.6.5, but it can't seem to find any updates. This is on a iMac 27" 2019 with intel Core i5
Why doesn't my Software Update find the update?
