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why does my facetime hang up by itself?

why does my facetime on my iphone hang up by itself

iPhone 12 mini, iOS 15

Posted on Aug 21, 2022 4:18 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 21, 2022 4:27 AM

Perform these steps and ask your correspondent(s) to do the same on their iPhones:

A) Try a "forced restart" of your 12, using these instructions:--> Force restart iPhone – Apple Support

B) If the issue persists, check your modem router stability and speed.

C) If the issue still persists, but your correpondent(s) activity is okay, something could have gone wrong during the latest update procedure.

I would try to install a fresh copy of iOS/iPadOS. To do this, create a full backup of your iPhone/iPad (1), then restore it to factory settings (you need a computer to perform this step) and, in the end, set it up as new (2).

When done, restore data from your previously made backup (3).

Follow the instructions provided in these support articles:

(1) How to back up your iPhone, iPad, and iPod touch – Apple Support

(2) Restore your iPhone, iPad, or iPod to factory settings – Apple Support

(3) Restore your iPhone, iPad, or iPod touch from a backup


If the issue still persists, contact Apple Support directly using this link:--> Get Support or, even better, make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

1 reply
Question marked as Top-ranking reply

Aug 21, 2022 4:27 AM in response to liya375

Perform these steps and ask your correspondent(s) to do the same on their iPhones:

A) Try a "forced restart" of your 12, using these instructions:--> Force restart iPhone – Apple Support

B) If the issue persists, check your modem router stability and speed.

C) If the issue still persists, but your correpondent(s) activity is okay, something could have gone wrong during the latest update procedure.

I would try to install a fresh copy of iOS/iPadOS. To do this, create a full backup of your iPhone/iPad (1), then restore it to factory settings (you need a computer to perform this step) and, in the end, set it up as new (2).

When done, restore data from your previously made backup (3).

Follow the instructions provided in these support articles:

(1) How to back up your iPhone, iPad, and iPod touch – Apple Support

(2) Restore your iPhone, iPad, or iPod to factory settings – Apple Support

(3) Restore your iPhone, iPad, or iPod touch from a backup


If the issue still persists, contact Apple Support directly using this link:--> Get Support or, even better, make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

why does my facetime hang up by itself?

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