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gift card will not work with no other payment method

hi i bought a gift card to day and i reedem it, and it said unable to complete phurase

iPad mini 5, iPadOS 14

Posted on Aug 21, 2022 6:52 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 21, 2022 9:21 PM

Hi graygray--

Welcome to the Apple Community.


You may need to be logged in to your Apple ID on your device to make Apple purchases

After you log in, you can use the App Store, iCloud, iMessage, Apple Music, Apple TV+, and more

How to: Sign in with your Apple ID - Apple Support


When you redeem a gift card you generally get an "Apple Account Balance" in your Apple ID account.

How to: Check your Apple Account balance - Apple Support


Seems Apple does require a credit/debit card on file for some purchases, even if you are using the Apple Balance as payment.


Apple support has an article online (link below) that may be helpful.

What you can buy with your Apple Gift Card or Apple Account balance – Apple Support


Also: not all countries allow purchase of everything Apple has on offer.

You can choose your country or region in the article below to see what Apple media items are available to you.

Availability of Apple Media Services - Apple Support


Hope this helps you enjoy using your gift card :-)

2 replies
Question marked as Top-ranking reply

Aug 21, 2022 9:21 PM in response to graygray--

Hi graygray--

Welcome to the Apple Community.


You may need to be logged in to your Apple ID on your device to make Apple purchases

After you log in, you can use the App Store, iCloud, iMessage, Apple Music, Apple TV+, and more

How to: Sign in with your Apple ID - Apple Support


When you redeem a gift card you generally get an "Apple Account Balance" in your Apple ID account.

How to: Check your Apple Account balance - Apple Support


Seems Apple does require a credit/debit card on file for some purchases, even if you are using the Apple Balance as payment.


Apple support has an article online (link below) that may be helpful.

What you can buy with your Apple Gift Card or Apple Account balance – Apple Support


Also: not all countries allow purchase of everything Apple has on offer.

You can choose your country or region in the article below to see what Apple media items are available to you.

Availability of Apple Media Services - Apple Support


Hope this helps you enjoy using your gift card :-)

gift card will not work with no other payment method

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