You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
At random points in time, both my external keyboard and macbook keyboard become unresponsive such that I cannot type any characters onto the screen. Sometimes I can hear sound feedback for each keyboard click, sometimes there is no sound feedback at all. Is there a hardware or software problem, do I need to send in my macbook for repair?
MacBook Pro 13″, macOS 12.5
Follow these steps, testing after each step:
If that didn’t work, then I recommend service.
Service Checklist:
Click ▶︎ Start a Service Request. ⚛️
Need more help?
Click ▶︎ Check Repair Status. 🔧
Follow these steps, testing after each step:
If that didn’t work, then I recommend service.
Service Checklist:
Click ▶︎ Start a Service Request. ⚛️
Need more help?
Click ▶︎ Check Repair Status. 🔧
What does it mean if both keyboard and external keyboard are unresponsive?
