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After resetting Apple ID/password, I am still unable to update apps

I have reset my Apple ID Password and then tried to update apps but get the message 'Sign in to the iTunes Store. If you have an Apple ID, sign in with it here.' Entering the new password does not work.

I am IOS 15.6.1 iphone 8.

iPhone 8, iOS 15

Posted on Aug 29, 2022 1:39 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 30, 2022 7:28 AM

it says the apple ID has not yet been used in the iTunes Store.


If you get a message -> Your purchase could not be completed, you need to update your payment method or add a new one

See the following Apple articles:

Payment methods you can use with your Apple ID

Payment methods you can use with your Apple ID – Apple Support (UK)

 

Add money to your Apple ID balance

Add money to your Apple Account balance – Apple Support (UK)



I tap review and then on re-entering the Apple ID and password it fails to login


When you get that message on your screen, tap Review -> review your account information.

Click Review repeatedly. 

Some people have only had a response after a second or subsequent click.

Try to download a free app at the App Store.

Log in at appleid.apple.com and make sure you have payment information stored there.

 


9 replies
Question marked as Top-ranking reply

Aug 30, 2022 7:28 AM in response to calum58

it says the apple ID has not yet been used in the iTunes Store.


If you get a message -> Your purchase could not be completed, you need to update your payment method or add a new one

See the following Apple articles:

Payment methods you can use with your Apple ID

Payment methods you can use with your Apple ID – Apple Support (UK)

 

Add money to your Apple ID balance

Add money to your Apple Account balance – Apple Support (UK)



I tap review and then on re-entering the Apple ID and password it fails to login


When you get that message on your screen, tap Review -> review your account information.

Click Review repeatedly. 

Some people have only had a response after a second or subsequent click.

Try to download a free app at the App Store.

Log in at appleid.apple.com and make sure you have payment information stored there.

 


Aug 30, 2022 7:37 AM in response to calum58

Then take a look here:

If you get a message -> Your purchase could not be completed, you need to update your payment method or add a new one

See the following Apple articles:

Payment methods you can use with your Apple ID

Payment methods you can use with your Apple ID – Apple Support (UK)

 

Add money to your Apple ID balance

Add money to your Apple Account balance – Apple Support (UK)


After resetting Apple ID/password, I am still unable to update apps

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