You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

8 points

Macbook

Is turning off find my mac necessary if I erase the hard drive before sending in for repair?

MacBook Pro 13″, macOS 10.15

Posted on Aug 30, 2022 5:06 PM

Top-ranking reply

Level 8

35,278 points

Posted on Aug 30, 2022 6:03 PM

On the genius reservation confirmation web page, there is this message,

" To service your Mac, Find My Mac will need to be temporarily turned off."

That should be good idea to help them access the Mac.

Some apparently Erase; some do not erase before service.

The inability to 'turn off' Find My Mac will not prevent Apple's ability to fix your Mac.

View in context

Similar questions