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I have an Epson ET-2850 printer connected to my iMac (Monterey) via WIFI. I updated the firmware on my printer this morning, then uninstalled and reinstalled my printer. I can print fine, but when I try to scan a document, I get this error message: Failed to open a connection to the device (-21345). Please advise how I can scan.
iMac 27″, macOS 12.5
Have a Epson ET 2750 which was used in Big Sur and again in Monterey in the latest stable version of Monterey 12.5.1
You may need the Epson ET-2850 Scanner Driver and Epson Scan 2 Utility v6.4.99.
https://epson.ca/Support/Printers/All-In-Ones/ET-Series/Epson-ET-2850/s/SPT_C11CJ63202
Have a Epson ET 2750 which was used in Big Sur and again in Monterey in the latest stable version of Monterey 12.5.1
You may need the Epson ET-2850 Scanner Driver and Epson Scan 2 Utility v6.4.99.
https://epson.ca/Support/Printers/All-In-Ones/ET-Series/Epson-ET-2850/s/SPT_C11CJ63202
Hi, there are a couple of things that you can try.
You are welcome and thank you too 🇨🇦
Do come back to the Apple Support Communities ( ASC ) in the future, if / or when additional questions may arise
Thank you P. Phillips! Your solution worked!
I have an Epson ET-2850 printer. When I try to scan I get this error message: Failed to open a connection to the device (-21345). Please advise.
