My App is disable

my app is disabled, and I cannot open nor download apps .

Tell us which app is disabled?

Or do you mean -> Your account has been disabled in the App Store and iTunes?

If so, see -> If you see a message that says "Your account has been disabled in the App Store and iTunes", contact Apple Support for help.

Check also ⤵️

1.

If you can't make purchases or update apps, including free apps, you need to update your payment method or add a new one. 

2.

If your payment method is declined in the App Store or iTunes Store

If your payment method is declined in the App Store or iTunes Store - Apple Support

⤵️

Get more help

• If you disputed a charge from the App Store or iTunes Store, contact your financial institution again to authorize that charge and future purchases from the App Store or iTunes Store.
• If you're outside of the United States, you might need to contact your financial institution to allow international purchases.
• In some countries and regions, your payment method might be declined because of changes to local law. Learn about billing and purchases in Europe or what to do if your card is declined in India.
• If you still need help, contact Apple Support.

3.

If your Apple ID is locked or disabled

If your Apple ID is locked or disabled - Apple Support (CA)

-> Get a verification code and sign in with two-factor authentication

Get a verification code and sign in with two-factor authentication - Apple Support

and I cannot open nor download apps .

You need to have a payment method on file, even if the app you want to download is free,

Check which payment method you have on file 

See also ⤵️

Payment methods you can use with your Apple ID

Payment methods you can use with your Apple ID – Apple Support (UK)

Add money to your Apple ID balance

Add money to your Apple ID balance – Apple Support (UK) 

If necessary, click here for more support and assistance.