You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

it say my account is locked

my account is locked and won't let me sign in


MacBook Air 13″, macOS 12.3

Posted on Sep 5, 2022 11:00 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 5, 2022 11:05 AM

If this is in the iTunes/App Store, see the 3rd link.


See the Apple Support article(s) below. 


If your Apple ID is locked or disabled - Apple Support.   *


If you have changed your ID or password, have you followed the steps in this article? Make sure you turn off Find My Phone before signing out of the old ID. Once signed out and Find My Phone is off, then sign in with the new ID, then turn Find My Phone back on.


What to do after you change your Apple ID or password - Apple Support.     *


See the Apple Support article(s) below. 


If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support.   *


Contact iTunes Support for assistance. See the Apple Support articles below for contact information.   


iTunes Support – world wide   -


Apple Support schedule phone call     -


Billings and Subscriptions   -


Apple on Twitter


Messages chat with Apple



1 reply
Question marked as Top-ranking reply

Sep 5, 2022 11:05 AM in response to rajaoll

If this is in the iTunes/App Store, see the 3rd link.


See the Apple Support article(s) below. 


If your Apple ID is locked or disabled - Apple Support.   *


If you have changed your ID or password, have you followed the steps in this article? Make sure you turn off Find My Phone before signing out of the old ID. Once signed out and Find My Phone is off, then sign in with the new ID, then turn Find My Phone back on.


What to do after you change your Apple ID or password - Apple Support.     *


See the Apple Support article(s) below. 


If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support.   *


Contact iTunes Support for assistance. See the Apple Support articles below for contact information.   


iTunes Support – world wide   -


Apple Support schedule phone call     -


Billings and Subscriptions   -


Apple on Twitter


Messages chat with Apple



it say my account is locked

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.