You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I can't update my Mac

MacBook Air (13-inch, Early 2014).. this the version of my Mac. I can't update the same from Catalina. Any leads will be appreciated

MacBook Air 13″, macOS 10.15

Posted on Sep 8, 2022 7:06 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 8, 2022 7:13 AM

Update implies updating within the existing version of Catalina as in version 10.15.6 to version 10.15.7


UpGrading is a totally different matter


macOS Big Sur is compatible with these computers


Computer Qualify for the Monterey upgrade 


The Age of this computer will Govern what newer version of macOS it will Qualify to install. Use About this Mac from the Apple Icon on Desktop - the required Information will be there.


With the above information in-hand - follow this How to get old versions of macOS and verify what version this computer Qualifies to install.  For Best results use Safari to commence the download as Others may not work.


Safari will open a redirect and open the Apple Store where the download can commence.


Computer Qualify for the Monterey upgrade


macOS Big Sur 11 hardware requirements


Tips Big Sir Upgrade Released Nov 2020


Tips Monterey Upgrade  Released Oct 25, 2021


Make Time Machine Backup  is very useful and can be used to Revert to Previous Working macOS


Notation - Mojave is the Last version to support 32 bit applications / extensions and Drivers. Catalina, Big Sur & Monterey supports only 64 bit and there is no workaround.


Suggest using Go64 to find 32 bit application before attempting the upGrade. Some or many of the Application already installed may require an update or upGrades to 64 Bit Version


2 replies
Question marked as Top-ranking reply

Sep 8, 2022 7:13 AM in response to sanjaysade

Update implies updating within the existing version of Catalina as in version 10.15.6 to version 10.15.7


UpGrading is a totally different matter


macOS Big Sur is compatible with these computers


Computer Qualify for the Monterey upgrade 


The Age of this computer will Govern what newer version of macOS it will Qualify to install. Use About this Mac from the Apple Icon on Desktop - the required Information will be there.


With the above information in-hand - follow this How to get old versions of macOS and verify what version this computer Qualifies to install.  For Best results use Safari to commence the download as Others may not work.


Safari will open a redirect and open the Apple Store where the download can commence.


Computer Qualify for the Monterey upgrade


macOS Big Sur 11 hardware requirements


Tips Big Sir Upgrade Released Nov 2020


Tips Monterey Upgrade  Released Oct 25, 2021


Make Time Machine Backup  is very useful and can be used to Revert to Previous Working macOS


Notation - Mojave is the Last version to support 32 bit applications / extensions and Drivers. Catalina, Big Sur & Monterey supports only 64 bit and there is no workaround.


Suggest using Go64 to find 32 bit application before attempting the upGrade. Some or many of the Application already installed may require an update or upGrades to 64 Bit Version


I can't update my Mac

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.