You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Trade in question

I just pre ordered the new iPhone but I am trading in my old phone. Will i get my new phone first before i have to trade in my old phone or will i be phoneless until my new one comes in?

iPhone 11, iOS 15

Posted on Sep 9, 2022 7:46 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 9, 2022 7:52 AM

the phone will ship with a return label and you will re-use the packaging. once the old phone is returned to apple and verified to be in the condition you the credit will be applied. otherwise you will be charged full price.


2 replies

Trade in question

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.