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Setting up iPad

It says something about remote management but won’t take my Apple ID and password. I also can’t skip it.

iPad

Posted on Sep 9, 2022 10:51 AM

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Question marked as Top-ranking reply

Posted on Sep 9, 2022 11:06 AM

Presumably you have purchased a previously used iPad.


The presence of a management profile indicates that the device is centrally managed by an Enterprise or Educational establishment. Devices that are configuration locked by an MDM platform can usually only be released from central management by the platform that manages the device. Be aware that Apple will not assist with removal of management profiles.


Unless you are lucky - and have the option to delete the profile from iPad Settings - you’ll need to seek assistance directly from the System Administrator who manages the device. 


Install or remove configuration profiles on iPad - Apple Support

1 reply
Question marked as Top-ranking reply

Sep 9, 2022 11:06 AM in response to Jackmac3950

Presumably you have purchased a previously used iPad.


The presence of a management profile indicates that the device is centrally managed by an Enterprise or Educational establishment. Devices that are configuration locked by an MDM platform can usually only be released from central management by the platform that manages the device. Be aware that Apple will not assist with removal of management profiles.


Unless you are lucky - and have the option to delete the profile from iPad Settings - you’ll need to seek assistance directly from the System Administrator who manages the device. 


Install or remove configuration profiles on iPad - Apple Support

Setting up iPad

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