You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

not all my photos are showing on iCloud from bask backups

how do I find out where all of my photos are? I've had an iPhone for years and I back up everything but not all of my photos are showing up when I got a new phone even though I backed it up to iCloud. how do I figure out where my photos are?


MacBook Air 13″, macOS 12.0

Posted on Sep 11, 2022 5:56 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 11, 2022 6:28 PM

sabree274 Said:

"not all my photos are showing on iCloud from bask backups: how do I find out where all of my photos are? I've had an iPhone for years and I back up everything but not all of my photos are showing up when I got a new phone even though I backed it up to iCloud. how do I figure out where my photos are?"

-------


About Deleting Photos:

Sure these were downloaded? If not, then they were likely deleted directly off of iCloud, and may no monger be available.


Locating Lost Photos:


I. Enable Photos and Contacts in iCloud:

On the iPhones, enable Contacts in iCloud.

On the iPhone:

  1. Go to: Settings
  2. Tap: Your Name (Top Item)
  3. Tap: iCloud
  4. Tap: Photos (so that it is green)
  5. Tap: Contacts (so that it is green)


II. Troubleshooting Deleted Photos:

Three Things to Try:

A. Start here: If you're Missing Photos or Videos in the Photos App - Apple Support

B. Check iCloud, Directly:

Go here, and see if they reside in iCloudhttps://www.icloud.com/photos

C. Where Else to Check:

  1. PC
  2. PDA
  3. eMail
  4. Mac Device
  5. Cloud Storage
  6. Android Phone
  7. USB Flash Drive
  8. External Hard drive
  9. Secure Digital Card
  10. Compact Flash Card
1 reply
Question marked as Top-ranking reply

Sep 11, 2022 6:28 PM in response to sabree274

sabree274 Said:

"not all my photos are showing on iCloud from bask backups: how do I find out where all of my photos are? I've had an iPhone for years and I back up everything but not all of my photos are showing up when I got a new phone even though I backed it up to iCloud. how do I figure out where my photos are?"

-------


About Deleting Photos:

Sure these were downloaded? If not, then they were likely deleted directly off of iCloud, and may no monger be available.


Locating Lost Photos:


I. Enable Photos and Contacts in iCloud:

On the iPhones, enable Contacts in iCloud.

On the iPhone:

  1. Go to: Settings
  2. Tap: Your Name (Top Item)
  3. Tap: iCloud
  4. Tap: Photos (so that it is green)
  5. Tap: Contacts (so that it is green)


II. Troubleshooting Deleted Photos:

Three Things to Try:

A. Start here: If you're Missing Photos or Videos in the Photos App - Apple Support

B. Check iCloud, Directly:

Go here, and see if they reside in iCloudhttps://www.icloud.com/photos

C. Where Else to Check:

  1. PC
  2. PDA
  3. eMail
  4. Mac Device
  5. Cloud Storage
  6. Android Phone
  7. USB Flash Drive
  8. External Hard drive
  9. Secure Digital Card
  10. Compact Flash Card

not all my photos are showing on iCloud from bask backups

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.