What if I’m being told by my phone that something is wrong with my true depth camera. What can I do?
My Face ID isn’t working, and I’ve tried to re register many times but it says something is wrong with my true depth camera.
iPhone 12, iOS 16
Question marked as
Top-ranking reply
See this support article:--> If Face ID isn't working on your iPhone or iPad Pro - Apple Support
and/or this one:--> If an alert says Face ID has been disabled on your iPhone or iPad Pro - Apple Support
If, after performing all the steps provided in the above support articles, the issue persists, contact Apple Support directly, using this specific link:--> Apple Support , or make an appointment and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple - Find Locations - Location Selector. After checking it out, they'll give you all the available options.
Regards
Giulio