You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Change apple id

I am trying to change my apple id from gmail to iCloud. The iCloud email address is listed on my phone as one of my emails.


When I try to change it, I get the error message "You can only add the @icloud.com address that is already on file in your account."


How do I fix this?

MacBook Air 13″, macOS 11.6

Posted on Sep 13, 2022 9:28 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 13, 2022 9:48 AM

That usually means the iCloud account is an independent account to the Apple ID you are wanting to change.


Stand alone iCloud accounts are Apple IDs in and of themselves and cannot be merged with other Apple IDs.


To change the Apple ID to use an iCloud email address, the iCloud address must already be part of the Apple ID in question. That is it cannot be an independent account.


You can log in to https://icloud.com with your current Apple ID and create a new email addressor it to use as the email account for that Apple ID. Link-> Add and manage email aliases for iCloud Mail on iCloud.com - Apple Support




7 replies
Question marked as Top-ranking reply

Sep 13, 2022 9:48 AM in response to Patti678

That usually means the iCloud account is an independent account to the Apple ID you are wanting to change.


Stand alone iCloud accounts are Apple IDs in and of themselves and cannot be merged with other Apple IDs.


To change the Apple ID to use an iCloud email address, the iCloud address must already be part of the Apple ID in question. That is it cannot be an independent account.


You can log in to https://icloud.com with your current Apple ID and create a new email addressor it to use as the email account for that Apple ID. Link-> Add and manage email aliases for iCloud Mail on iCloud.com - Apple Support




Sep 13, 2022 10:12 AM in response to Patti678

Based on what I have read, I suggest you leave your Apple ID email address as a 3rd party email address because you have more flexibility if you need to change the email address. For example, if the Apple ID got compromised, you can change it to another address. I also have read of many people who were locked out of their accounts when they forgot their password. Since the recovery email address is the @iCloud email address, if you forget your password, you also can't access your email to get emails from Apple to recover your account. You can set a rescue email address, but for some people, this hasn't worked.

Change apple id

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.