iPad Keyboard characters transposed / typing wrong letters etc

Hi,

I have an iPad Air 2, running OS version 14.8. Normally, I use a Logitech canvas keyboard that I bought at the same time.

A few weeks ago I found that the keyboard was transposing a lot of letters and characters, such as q and a for example. This went on for some time and I assumed that the keyboard was packing up, as it is several years old, and purchased a new Bluetooth one. While I was waiting for that to arrive, I turned my iPad off for some reason and when it came back on, the problem had disappeared!

Since then, the ipad has been switched off on many occasions but, when I turned it on this morning, the old problem had returned, transposing exactly the same letters and characters. Thinking it was the Logitech keyboard playing up again, I got the new one out, only to find that the problem persisted. I am currently having to use the on screen keyboard, which I really don’t like, as neither of my “external “ ones will work. There is no problem with the on screen keyboard.

Can anyone help with this please - I use my iPad for all my emails and documents.

incidentally, the last time I posted a problem on here I received many helpful responses but found I was unable to post a reply to post a reply y to any of them so, if I fail to respond to anyone, please don’t think I am being rude!

Many thanks

Stephanie