You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

adee88 Author

Level 1

13 points

Can't use apple account balance to buy product

I have been trying to purchase apple product since last 3 day using my apple account balance.

Every time i am getting below message ,even though i have enough balance.

Apple Watch

Posted on Sep 15, 2022 4:51 PM

Top-ranking reply

Eric Root

Level 10

684,525 points

Posted on Sep 15, 2022 5:06 PM

Apple usually requires a payment method be on file even if you have an account balance that pays for the purchase. Validation of your VISA card is failing. You need to verify the card information or add another payment method.

View in context

Can't use apple account balance to buy product

Similar questions