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Can't pair watch to iphone

I previously purchase a phone from someone, was apple to connect it no problem. I then changed my apple ID and had to reset the watch (I think it went back to factory) the previous owner showed me where he removed it from his account but when I call support it still stated his name. Now I can't pair it with my new id and don't know what to do

iPhone 8 Plus, iOS 15

Posted on Sep 16, 2022 9:05 AM

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Question marked as Top-ranking reply

Posted on Sep 16, 2022 9:12 AM

The person you bought this phone from needs to follow all the steps on this page;

What to do before you sell, give away or trade in your iPhone, iPad or iPod touch

If he can't or won't then the phone is of no use to you.

1 reply

Can't pair watch to iphone

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