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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
I sent my MacBookAir in to get the screen replaced. I got it back today but this is a whole new computer. I had a command sticker on the keyboard and it is gone now. I guess I was expecting my computer with a new screen installed as explained by the genius at the apple store. Thoughts?
MacBook Air 13″, macOS 12.4
Apple can either repair or replace the device at their discretion. Therer is no guarantee you will get a repair.
There’s nothing strange about getting a new or refurbished computer, instead of haveing yours repaired.
Apple can either repair or replace the device at their discretion. Therer is no guarantee you will get a repair.
There’s nothing strange about getting a new or refurbished computer, instead of haveing yours repaired.
Thank you! I was just told they would be replacing the top part so I was surprised!
New computer?
