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No notification text alert sound since up dating to ios26

Hi, I’ve got the iPhone 14 and my wife is using. The 11, since updating to ios16 we don’t get any notifications sound alerts when receiving text messages

iPhone 14, iOS 16

Posted on Sep 17, 2022 8:33 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 21, 2022 8:52 AM

Hello Stuydee,


Welcome to Apple Support Communities. It sounds like you need some help with notifications. We certainly understand why you'd reach out and we are happy to help!


Here are some steps that may help. Please let us know if this helps!


  1. Open Settings > Notifications > Messages to ensure Lock Screen alerts are enabled.
  2. Open Settings > Focus to ensure Do Not Disturb is disabled.
  3. Restart your iPhone.
  4. Update your iPhone.
  5. Reset all settings.


Cheers!



3 replies
Question marked as Top-ranking reply

Sep 21, 2022 8:52 AM in response to Stuydee

Hello Stuydee,


Welcome to Apple Support Communities. It sounds like you need some help with notifications. We certainly understand why you'd reach out and we are happy to help!


Here are some steps that may help. Please let us know if this helps!


  1. Open Settings > Notifications > Messages to ensure Lock Screen alerts are enabled.
  2. Open Settings > Focus to ensure Do Not Disturb is disabled.
  3. Restart your iPhone.
  4. Update your iPhone.
  5. Reset all settings.


Cheers!



No notification text alert sound since up dating to ios26

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