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Nancy_Dodson Author

Level 1

4 points

Can’t log onto my email.

I can’t get logged into my email & cannot get or send email on my phone ho can I change the password?

iPhone 5c, iOS 10

Posted on Sep 19, 2022 6:43 PM

Top-ranking reply

TheLittles

Level 10

195,717 points

Posted on Sep 19, 2022 6:59 PM

"Can’t log onto my email.: I can’t get logged into my email & cannot get or send email on my phone ho can I change the password?"

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Troubleshooting iPhone eMails:

A. Go here:

B. Add the eMail Account Back.

See if it all syncs when you add the eMail Account back. If it is on a Mail server the it should pop up. It may take some time, if you have thousands to download.

C. Use a New App Password:

Do you use an App Password? If so, try a new App Password. Sometimes, changes (i.e. updates) are made to the device, and then mail server syncing becomes an issue (which is what a new App Password it intended to fix). For example, you'd go here for gmail: Sign in with App Passwords - Google Account Help - Google

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Can’t log onto my email.

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