Wi-Fi and cellular problem

football_1187 Said:

"Wi-Fi and cellular problem: My phone won't use it's cellular data nor connect to Wi-Fi. How do I fix this?"

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Troubeshiing Connectivity:

I; Troubleshooting Cellular Data:

Contact your Carrier:

You need to contact your carrier, as they are the one who provides you with the service of mobile data.

II. Troubleshooting iPhone WiFi:

Try these Thoughts:

A. Clear Temporary Internet Files:

If connecting is unsuccessful, try clearing out your Temporary Internet Files: History, Cache, and Cookies

Go Here: Clear your Safari Browser History and Set Up Content Blockers on your iPhone, iPad, or iPod touch - Apple Support

and...

B. Try manually restarting your iPhone:

1. Go To: Settings
2. Select: General
3. Scroll to: the Very Bottom
4. Select: Shut Down
5. Slide Finger: to the Right
6. Wait: 30 Seconds
7. Power One: the iPhone
8. Try this Once More

and...

C. Troubleshooting Connectivity:

Wi-Fi: If your iPhone won’t Connect to a Wi-Fi Network - Apple Support

and...

D. Reset your Network Settings:

• Go Here: If your iPhone, iPad, or iPod touch won't Connect to a Wi-Fi network - Apple Support
• Scroll To: Reset your Network Settings.