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My MBP 2020 Intel based is randomly shutting down. The shut down happens after few minutes of usage. It even happens in safe mode.
The report shows Kernel Panic
I have already done the following:
a. Full reboot
b. Disk utility found no errors
c. Diagnostics reported no issues
d. SMC Reset
e. PRAM Reset
The mac shuts down even in recovery mode.
Any idea what could be the issue ?
MacBook Pro
Usually this type of issue is associated to Hardware Failures and n this case suggest taking the machine to an Apple Genius Bar or Apple Authorized Service Centre of Evaluation.
Only they have the Special Hardware, Software and Expertise to determine where this issue is.
As for Costs --- > Only They can answer that question once they have determined what is not right with the computer
Usually this type of issue is associated to Hardware Failures and n this case suggest taking the machine to an Apple Genius Bar or Apple Authorized Service Centre of Evaluation.
Only they have the Special Hardware, Software and Expertise to determine where this issue is.
As for Costs --- > Only They can answer that question once they have determined what is not right with the computer
I am not sure my mac was even diagnosed. They stated they need to change the motherboard. But based on internet search only the touchbar is defective as all diagnostics were correct. Unfortunately, due to a goof up by the service center I was forced to skip the mac warranty as the interior machine has different serial number than internal machine. What are my options ? I tried formatting the disk, but now i am unable to install mac due to a T2 security chip isuse. How do I disable the security to install os again ?
If not sure take it back and / or ask to see the Work Oder where they are required to list all the work performed on this computer including any part or replacement of part
Frequent random shutdowns
