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PaolaSalusso Author

Level 1

4 points

Problems with messages

Hi, from my new iPhone 12 sms cannot be sent, only iMessages. I have checked the settings and selected both options "iMessage" and "Send as sms".

May it depend from the fact that 2 iPhones are associated to my iCloud profile ? Because I can only send sms from first iPhone (1) and not the new one (2), although in the Messages menu in section "Send and receive" for phone 1, I associated the number of phone 1 and in the same section for phone 2, I associated the number of phone 2 ... Does anybody have an idea how the issue can be solved ? Thanks a lot !

iPhone 12, iOS 16

Posted on Sep 25, 2022 1:55 AM

Top-ranking reply

SravanKrA

Community+ 2024

Level 10

413,928 points

Posted on Sep 25, 2022 1:59 AM

You need to get an SMS plan enabled by your carrier for the SIM that you are using.

"Send as SMS" is used only when you do not have the internet to send an iMessage assuming you have an SMS plan enabled by your carrier.

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Problems with messages

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