Noise control switch AirPods Max not working

How to correct this?

Posted on Sep 26, 2022 2:25 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 28, 2022 3:04 PM

Hi Skipfromphoenix,


Thanks for posting in Apple Communities.


With the Noise Control button not working, start by cleaning AirPods to ensure that there isn't anything dirty causing it to stick. Cleaning can be done with a slightly damp lint-free cloth.


How to clean your AirPods, AirPods Pro, AirPods Max, and EarPods - Apple Support


If the button isn't broken, but isn't responsive, make sure AirPods Max have been charged for at least 30 minutes and reset them to create a new pairing record with your device.

Press and hold the noise control button and the Digital Crown for 15 seconds, until the LED flashes amber, then white.
After you reset your AirPods Max, you can connect them to your iOS or iPadOS device, or connect them to your Mac or other device.

How to reset your AirPods Max - Apple Support has these mentioned.


For any physical damage to the button, it will require service.


AirPods Replacement, Repair, & Service


Regards.







1 reply
Question marked as Top-ranking reply

Sep 28, 2022 3:04 PM in response to Skipfromphoenix

Hi Skipfromphoenix,


Thanks for posting in Apple Communities.


With the Noise Control button not working, start by cleaning AirPods to ensure that there isn't anything dirty causing it to stick. Cleaning can be done with a slightly damp lint-free cloth.


How to clean your AirPods, AirPods Pro, AirPods Max, and EarPods - Apple Support


If the button isn't broken, but isn't responsive, make sure AirPods Max have been charged for at least 30 minutes and reset them to create a new pairing record with your device.

Press and hold the noise control button and the Digital Crown for 15 seconds, until the LED flashes amber, then white.
After you reset your AirPods Max, you can connect them to your iOS or iPadOS device, or connect them to your Mac or other device.

How to reset your AirPods Max - Apple Support has these mentioned.


For any physical damage to the button, it will require service.


AirPods Replacement, Repair, & Service


Regards.







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Noise control switch AirPods Max not working

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