You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Will I be able to transfer data between old and new phone if my old phone screen is not working? The phone is still working, I can hear messages, talk to siri etc, just the screen is black.
iPhone XR
kahlee145 wrote:
Will I be able to transfer data between old and new phone if my old phone screen is not working? The phone is still working, I can hear messages, talk to siri etc, just the screen is black.
Try this on old phone If your iPhone won't turn on or is frozen - Apple Support
IF that doesn't work, you' need to use your backups to restore data to new phone.
kahlee145 wrote:
Will I be able to transfer data between old and new phone if my old phone screen is not working? The phone is still working, I can hear messages, talk to siri etc, just the screen is black.
Try this on old phone If your iPhone won't turn on or is frozen - Apple Support
IF that doesn't work, you' need to use your backups to restore data to new phone.
No. You will not be able to transfer data when the old iPhone’s display is not functional. There are a few authentication related
interactions with the iPhone that are required to complete the task.
Axel F.
Oh WOW Thank you so much! This worked :-)
kahlee145 wrote:
Oh WOW Thank you so much! This worked :-)
You're welcome.
Will I be able to transfer data between old and new phone if my old phone screen is not working?
