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My iMac won't accept my Apple ID password

I bought a MAC home computer from around 2015. I really have never used it and a prompt screen keeps popping up asking me for my apple ID password which I type in the correct one and it is not accepting it. So now, I can't get into my administration for info to update my computer.. What can I do?


[Re-Titled by Moderator]

iMac 21.5″, OS X 10.11

Posted on Sep 27, 2022 8:37 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 28, 2022 1:42 PM

Enter the Apple (iCloud) ID, and click Forgot Password. See if you can get a Rescue or Notification email option if necessary. Link to contact Apple Support at the end of the 2nd article.


Apple ID - Manage


Apple ID – Forgot Password  *      


If you have 2 Factor Authentication enabled, if you can't recover the password using the steps above, you will need to use Account Recovery. The Recovery Process is an automated process and the length of time it takes can vary a lot. Apple ID Support can only answer your questions. They can't intervene in or speed up the process. The article below has some suggestions to shorten the time the process takes.


Apple ID - Recover your Apple ID with two-factor authentication account recovery.   *

1 reply
Question marked as Top-ranking reply

Sep 28, 2022 1:42 PM in response to Sabo4

Enter the Apple (iCloud) ID, and click Forgot Password. See if you can get a Rescue or Notification email option if necessary. Link to contact Apple Support at the end of the 2nd article.


Apple ID - Manage


Apple ID – Forgot Password  *      


If you have 2 Factor Authentication enabled, if you can't recover the password using the steps above, you will need to use Account Recovery. The Recovery Process is an automated process and the length of time it takes can vary a lot. Apple ID Support can only answer your questions. They can't intervene in or speed up the process. The article below has some suggestions to shorten the time the process takes.


Apple ID - Recover your Apple ID with two-factor authentication account recovery.   *

My iMac won't accept my Apple ID password

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