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Hoàn tiền trên app store

Ad cho tôi hỏi. Tôi đã nhận được phản hồi gmail từ "itune store" về vấn đề hoàn tiền thành công nhưng đến thời điểm hiện tại đã 3 ngày tôi vẫn chưa nhận được tiền đó . Nhưng tôi kiểm tra trên báo cáo sự cố của trang apple.com thì nó đã báo hoàn rồi. Nhờ AD hỗ trợ giúp với ạ

iPhone XS, iOS 14

Posted on Oct 3, 2022 12:56 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 3, 2022 4:47 AM

I got a gmail response from "itune store" about successful refund issue but it's been 3 days now and I still haven't received that money.


See this Apple article: Check the status of a refund for apps or content that you bought from Apple

Check the status of a refund for apps or content that you've bought from Apple – Apple Support (UK)

⤵️

When will I get the money back?

If your refund is approved, the funds will be applied to the same payment method that you used to buy the item. Here's how long it takes for a refund to appear on your account or statement:


Store credit – It may take up to 48 hours to see the refund in your Apple Account balance.


Mobile phone billing – It may take up to 60 days for the statement to show the refund. Processing time may be affected by your network provider. You can contact your network provider for an update.


All other payment methods – It may take up to 30 days for the statement to show the refund. If you can't see the refund after 30 days, contact your financial institution.


1 reply
Question marked as Top-ranking reply

Oct 3, 2022 4:47 AM in response to cong_vinh

I got a gmail response from "itune store" about successful refund issue but it's been 3 days now and I still haven't received that money.


See this Apple article: Check the status of a refund for apps or content that you bought from Apple

Check the status of a refund for apps or content that you've bought from Apple – Apple Support (UK)

⤵️

When will I get the money back?

If your refund is approved, the funds will be applied to the same payment method that you used to buy the item. Here's how long it takes for a refund to appear on your account or statement:


Store credit – It may take up to 48 hours to see the refund in your Apple Account balance.


Mobile phone billing – It may take up to 60 days for the statement to show the refund. Processing time may be affected by your network provider. You can contact your network provider for an update.


All other payment methods – It may take up to 30 days for the statement to show the refund. If you can't see the refund after 30 days, contact your financial institution.


Hoàn tiền trên app store

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